RETURN POLICY
Last updated August 16, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at csr@medsupplylab.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
PLC
Attn: Returns
RMA #
1389 Highway 92
Suite 102
Acworth , GA 30101
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
The following items cannot be exchanged:
● Bottle Top Dispenser
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 25% restocking fee will be charged for all returns in excess of $600.00.
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
csr@medsupplylab.com
